Shipping Policy
At Whispering Wick, we are committed to delivering your candles safely and promptly. Please review our shipping policy below to understand how we handle and ship your orders.
Order Processing
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Orders are typically processed within 2–3 business days, excluding weekends and holidays.
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During peak seasons or promotional periods, processing times may be slightly longer.
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You will receive a confirmation email with tracking information once your order has shipped16.
Shipping Methods & Delivery Times
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We offer standard shipping across India. Delivery times generally range from 3–7 business days, depending on your location and the shipping carrier.
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Expedited shipping options may be available at checkout for an additional fee.
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Please note that delivery timelines are estimates and may vary due to external factors such as weather, holidays, or carrier delays167.
Shipping Costs
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Shipping charges are calculated at checkout based on your order total and delivery location.
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From time to time, we may offer free shipping promotions. The least expensive shipping option will be used for orders qualifying for free shipping15.
Eco-Friendly Packaging
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We prioritize sustainable and eco-friendly packaging materials to minimize our environmental impact15.
Shipping Restrictions
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Currently, we ship only within India.
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We do not ship to P.O. boxes or military addresses at this time.
Damaged or Lost Packages
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If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged items and packaging. We will arrange for a replacement or refund as appropriate.
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For lost or missing packages, please reach out to our support team so we can assist you in resolving the issue13.
Address Accuracy
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Please ensure your shipping address is correct at checkout. We cannot be responsible for orders shipped to incorrect or incomplete addresses1.
Contact Us
For any shipping-related questions or concerns, please contact our customer support at [your support email].
Last updated: May 27, 2025